To Fix or Not to Fix? That Is the Question
by Nataliia Vasylyna | August 4, 2016 5:56 am
For a novice software tester, the most important thing is to present his/her professionalism and knowledge by finding a lot of bugs during functional testing, regression testing, load testing[1], unit testing, security testing[2], etc.
With time, a tester starts to notice that far from every found bug ever gets fixed. In a software testing company, it is impossible to fix all defects before the product release. If a tester doubts that a found bug will be fixed, he/she should explain the necessity of its fixing right in a bug report.
What Else Should Be in a Bug Report to Help a Bug Get Fixed?
- Bug name, summary and description (brief but exhaustive)
- Priority and severity
- Affected test(s)
- Environment(s) and build(s) where a bug was found
- Steps to reproduce
- Due date
It is also a great idea to explain possible negative consequences of not fixing a bug. The problem here is that a software testing[3] specialist is often not competent enough to grasp all the consequences. This is where a business analyst should come into play. Another option is to show a bug directly to a client and get to know his/her opinion. After all, the client’s wishes always come first.
If a tester is still not certain whether a bug will be fixed, he/she can describe a practical scenario in which the importance of fixing this bug will be distinctly demonstrated.
Learn more from QATestLab
Related Posts:
- load testing: https://qatestlab.com/services/Withstand-the-Load/Load-Testing/
- security testing: https://qatestlab.com/services/Is-Your-Software-Secure/security-testing/
- software testing: https://qatestlab.com/services/We-Are-Professionals-in/software-product-testing/
- Assessing Bug Priority and Severity: https://blog.qatestlab.com/2011/07/03/assessing-bug-priority-and-severity/
- The Secret of NFT Games Popularity: Features and Benefits: https://blog.qatestlab.com/2022/07/13/nft-games-features-benefits/
- Software Bugs Monthly Digest – July 2021: https://blog.qatestlab.com/2021/08/04/software-bugs-monthly-digest-july-2021/
Source URL: https://blog.qatestlab.com/2016/08/04/fix-bug-question/