Instruments to Make Informative Error Messages

by Nataliia Vasylyna | March 20, 2014 10:00 am

In order to execute mobile, desktop or web site testing professionally and create distinct, informative bug reports some instruments must be used.

The instruments are needed for making screenshots, videos and getting error messages that are to be attached to bug reports.

Commonly the Instruments Are:

cameras;
some development instruments;
device management instruments.

Cameras are built-in almost every desktop or mobile device. They are utilized by many software products and directly by users for taking pictures in everyday life. Cameras are very useful in course of mobile application testing, desktop testing or web site testing as well.

In order to make snapshots or videos of discovered error one may use built-in the device camera or camera of another device. In course of mobile testing when movements are involved a software testing company recommends to may make video of a friend or colleague reproducing the defect[1].

Development and device management instruments are needed for getting information that is not shown in user interface but is very helpful for software engineers. As a rule these are various error messages, for example, stack traces or exact version of the program under test. For utilizing these tools testers should have some technical knowledge.