E-Commerce Testing: Things to Concentrate On

May 05 12:57 2016 by Nataliia Vasylyna Print This Article

From the perspective of software testing company employees, testing of e-commerce systems may be considered monotonous, if not boring.

In actual fact, e-commerce checking as a type of software testing can be a good chance to demonstrate the creativity and enthusiasm of a software tester. When testing unfamiliar e-commerce platform, a tester can act like a regular user and find unexpected bugs with the help of exploratory testing techniques. Moreover, a fresh perspective can help a sharp-eyed software tester to find interface issues comparable with the ones found during complex usability testing.

What Aspects of E-Commerce Testing Deserve a Special Focus?

Generally positive user experience
Consistent inventory control
Policy of returns and refunds
Possibility of both online and in-store shopping
Compatibility of a product with different browsers and devices

User experience is not just how a user reacts on fonts and button colors. It also includes checking for the presence of dead-end processes and confusing factors. It is needless to say that unpleasant bottlenecks like these should be eliminated as early as possible.

During e-commerce testing, it is extremely important to focus on things that a customer observes, uses and is influenced by. If a customer is confused and annoyed with a product, he/she will most likely choose not to use it. That’s why a great idea is to entrust the execution of e-commerce testing to companies that know exactly how it should be done.