Most expensive bugs of 2016

by Helen Johnson | June 27, 2017 12:49 pm

In 2016, almost 50% of the world’s population faced different software bugs, according to a software testing company Tricentis. Just imagine, nearly 4,4 bn people were affected by software issues. How is that possible? It is called software “butterfly effect” – “small variation in the initial conditions of a dynamic system may produce large variation in the long-term behavior of the system”.

According to the Tricentis’ “Software Fail Watch: 2016 in Review ”, there are high chances that you were impacted by a software error last year or even last week. Failures are everywhere – they may occur in various domains with different frequency. For example, the average number of software issues in government field is 15 per month, for retail and transportation – 9 errors per month. The industries of finance and entertainment are the most reliable – only 2 failures per month.

In comparison with 2015, the total number of software bugs increased by nearly 12% in 2016. At the same time, the number of expenses on project also grew as well as the number of affected users and companies.

Tricentis divided all detected failures into three main categories: 1) embedded – pre-installed software, 2) mobile / cloud – web-based software, 3) on-premise – software that requires installation and specific environment. And according to the frequency of occurrence, on-premise software took the number one position. The matter is that such software can be found within almost every market domain.

Now we are going to have a look at some of the most expensive and well-known bugs of 2015 – 2016.

Nissan’s Airbag

The errors of airbag sensory system made the company recall more than 1 million vehicles during 2 years. In some models, the airbag might deploy even when the door was slammed. In other cases, the system could not detect whether an adult or child was sitting in the passenger seat. The software glitch caused high expenses.

Starbucks Breakdown

Starbucks suffered because of ‘issue during a daily system refresh’. Being unable to process orders and take payments, the workers had to offer free drinks. A massive outage caused high losses.

Casino Software Issue

The Goodna Services Club disappointed an old lady from Australia very much. The woman won the jackpot $65,054. But the slot machine was designed in such a way that a user could win maximum $10,000 and not $65,000. The Club said that it was a software error and refused to pay off the jackpot.

United Airlines Tickets

The issue in automated system of ticketing and reservation made United Airlines ground nearly 5 thousand flights. Being unable to monitor the boarding procedure, crews could not confirm that all passengers were on the board. A number of flights were delayed.

Bugs occur in different market fields and cause many troubles. And to avoid software testing is unacceptable. Try to use the services of independent testing[1] as well. Let’s try to stop the bugs invasion.

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  4. Software failure: how to avoid Murphy’s law?:

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