QA for Mobile Banking: Security is not all you have to handle

by Tetiana Sukmanik | February 20, 2019 10:06 am

Note: This article was updated in May 2020

The future of your money is literally in your hands. Mobile banking enables us to conduct almost all financial operations. Smooth running of financial applications is a key to the customers` satisfaction.

Being an experienced mobile app tester QATestLab prepared the checklist for m-banking app testing[1]. We provide a high quality of our testing according to the market trends and requirements, international quality standards.

5 central points to add to your testing checklist[2]

• Bank Transfers
• Tariffings
• Blocking scenarios
• User profiles functionality
• Limits checking

Testing process in mobile banking resembles preparation for a space flight: too much depends on it. Our QA Engineers have outlined main constituents of the effective checklist for testing mobile banking apps. According to our 6-year experience, we may say that all these constituents are equally important to be checked.

We do judge by appearance. What to check in user profiles?

Mobile testing in banking starts with checking the following functions in customers’ profiles. It significantly improves the effectiveness of testing:

• active personal information fields: name, gender, address, birth date, etc.
• profile photo downloading / updating
• navigation through app’s sections with no Internet connection
• editing data with no Internet connection

It’s all about money. How to test money transfers?

You should thoroughly examine all the how the money transfers on all the possible mobile devices and platforms. The users will be annoyed if they are unable to:

• transfer money to phone/card (of the same or another bank)
• request a transfer
• return a transfer if it is not received yet
• repeat the transfer sent before
• make service/tariff payments
• find the nearest ATM location

QATestLab tests all possible configurations of mobile devices and platforms[3] to make sure all the users will be able to have a fast and excellent experience.

Every penny counts or what to check in tariffing

Tariffs for bank services are constantly updated and you should control all possible scenarios of tariffing. Below are a few of them:

• card-phone operation tariffing
• service payment operation tariffing
• card-card operation tariffing
• tariffing of over-limit transfers

QA Engineers guarantee to examine all the potential situations taking into account the peculiarities of the financial sphere.

Cover all bases – control the blocking scenarios

Checklist for m-banking application testing should not miss a must-have verification of blocking scripts. Being a qualified mobile app tester, QATestLab shares the most typical ones:

• short code blocking (after entering invalid PIN for a certain amount of times)
• message code blocking (after entering invalid code from the message for a certain amount of times)
• transaction blocking (after entering invalid Lookup/SecuredLookup code for a certain amount of times)

Nothing is endless or what limits to check

The effective functioning of banking applications is hardly possible without customer limitations. They usually deal with:

• payment limits for unauthorized users
• one-time payment limits for authorized users
• payment limits for authorized users with no bank card

To Summarize

Working on a project for banking applications requires maximum accuracy and minimum risks. To conduct a proper testing you need to have a professional QA team[4], wide range of testing tools, testing all possible configurations and scenarios, testing experience in the specific sphere of mobile banking. Professional QA for mobile banking applications provides additional competencies in thorough software testing and confidence in the quality of this product.

Related Posts:

• Check List: Find Out if It’s Time to Get Your Mobile App Tested[5]
• Difference Between Checklist and Coverage Map[6]
• What Activities Should Mobile Testing Include?[7]

Source URL: https://blog.qatestlab.com/2019/02/20/qa-mobile-banking/

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