What you should know about testing your E-learning platform

by Yana Bozhko | May 5, 2021 1:39 pm

The popularity and relevance of platforms for online training and learning is obvious for everyone. Companies are increasingly introducing this trend for their employees, online schools are opening every day, you can get a new profession in 3-6 months instead of 6 years.

The world is striving for new knowledge, which can now be obtained remotely, with a cosmic speed. So e-learning software development is in demand and it is a highly competitive field. In order to remain relevant, convenient, in demand, and “people’s first choice”, the e-learning software platforms should be constantly improved.

But, you already know about this better than we do.

Why my E-learning platform will be better with QA?

QA and software testing[1]

We hope that you did not come to the pages of our blog by accident. This means that feedback on quality/user problems/difficulties with launching from certain devices, etc. have already been.
The E-Learning platform, like all similar projects, is created for the end-user. This means that user experience is one of the most important criteria that a developer should pay attention to. When it comes to training and learning, you can say that the results are even more overestimated. E-learning software reviews are very important for potential clients. Bugs in a computer game and bugs in a paid lesson, because of which the user did not receive vital knowledge, have different weights (although gamers will not agree with us here).

Quality problems in the E-Learning platform lead to a loss of trust among students and affect the efficiency of the educational process. This means that the next time when choosing a platform, your customer can take a closer look at alternative options on the market.

And we wouldn’t want that, so it’s time for QA specialists to join the project.

They will help to ensure the reliability, operability, and stability of the training and learning[2] solution and help to provide full system functionality, a clear and easy-to-use interface, and excellent compatibility.

e-learning-QA-test

So sit down comfortably, fasten your seatbelt and let us dive you into the role of QA in E-Learning software solutions. We will tell you what to look for when testing such platforms, what are the main errors in products, and how to avoid or quickly eliminate them.

1st station. QA in E-learning: Why and When

So, let’s imagine that you have created an e-learning platform “StuffTraining”. Now you are at the pre-release stage. Of course, you really want the product to have high quality, to be enjoyed by users, effective, loved and highly recommended.

How do you plan to provide this?

You should start by looking at the platform through the eyes of the user. Who is the person who will be using your product? On what device he or she will run it/on what browser/on what OS? How comfortable will it be for users to navigate? Is it clear how to go through the learning process, how to find the necessary materials, how to make a payment? These are just a few of the questions you should ask yourself.

QA is always a complex process as there are numerous things to be checked. So keeping all the elements in mind for e-learning software providers is very hard sometimes. And it’s OK! That’s what the quality assurance process is for.

e-learning-test

Our cases of testing E-learning products[3] show that such products usually include many elements such as texts, videos, images, can provide streams, quizzes, and so on. Immersion and comprehensive check-ups of each of the elements are needed.

The QA engineer ensures that your product matches its specification. He already has numerous checklists of requirements, as well as possible bugs and defects. And also, he has already prescribed and automated processes for their elimination. With the help of special tools and testing methods, QA specialists can reveal even those errors that no one knew about. It will save you from inventing a bicycle and bumping into mistakes that have already been made before you.

There are 3 typical stages for connecting testing to a training product.

  1. Engaging testers at the initial project development stage. This will help prevent most of the classic bugs. As a result, you will save time and labor costs for subsequent error correction and immediately go to the market avoiding negative quality reviews as much as possible. In addition, it will be much easier for you to create a product that users will love.
  2. Engaging testers at one of the stages of work on the platform or before its release. It is also beneficial because it makes it possible to avoid the negative associated with the release of a not very high-quality product. But, most likely, the release timeline can burn out, because fixing some critical errors detected at the pre-release stage will take time and even serious changes.
  3. Engaging testers after the release of the platform, at the stage when reviews appear. Negative feedback would seem a disaster. But, don’t panic. First, everything or almost everything can be fixed and updated. Secondly, you will receive loyalty points from customers with your positive feedback that bugs and inconveniences are fixed, and their opinion is very important to you.

2nd station. What to test?

There are two ways to do testing: positive and negative. The first one is about ensuring that everything works fine, and the second one is about finding mistakes.
Let’s now take our E-Learning software application “StuffTraining” and do some negative testing.

e-learning-how-test

What are the possible errors and how you can avoid them?

 

And that is only a short checklist of possible bugs and quality defects that can influence negatively on user experience.

3rd station. How to test?

Listed below are some tips that are apt to make the E-Learning QA testing process better:

So now you have found some mistakes and understand that you need to test your online training platform[4] more meticulously and to improve.

e-learning-QA

Some Final Thoughts

Having our own Training Center [5]as one of the directions we are aware of the functional specifics of e-learning solutions and the end users’ needs. So we know what we are talking about.
Quality Assurance and software testing is a major part of the E-Learning course development, as even the smallest of bugs can have big repercussions. You need to be sure that your clients will get a flawless product.

To achieve it you can both try to ensure quality with help of an in-house team or you can have a fresh and experienced look outside from independent QA testers.[6]

Learn more from QATestLab

Related Posts:

Endnotes:
  1. [Image]: https://qatestlab.com/services/?utm_source=Blog&utm_medium=Post&utm_campaign=services
  2. training and learning: https://qatestlab.com/industries/training-and-education/
  3. Our cases of testing E-learning products: https://blog.qatestlab.com/2019/03/11/e-learning-focus-testing/
  4. to test your online training platform: https://qatestlab.com/services/
  5. Training Center : https://qatestlab.com/company/training/
  6. independent QA testers.: https://qatestlab.com/company/contact-us/
  7. Decoding the Science of Software Testing for Hardware: https://blog.qatestlab.com/2023/09/13/decoding-the-science-of-software-testing-for-hardware/
  8. e-Learning Solutions: Why is testing so important right now?: https://blog.qatestlab.com/2020/04/27/e-learning-solutions-testing/
  9. Emphasis on Software Testing Activities: https://blog.qatestlab.com/2012/03/21/the-main-emphasis-of-software-testing-activities/

Source URL: https://blog.qatestlab.com/2021/05/05/e-learning-software-testing/