E-Commerce Testing: Functional Test Cases for Online Stores

December 22 08:05 2020 by Yulia Lomanova Print This Article

How to start an online store that drives sales?

There are 5 major functional requirements for e-commerce websites that define the winner of the market competition. The list involves speed, ease of use, accessibility, mobile-friendliness, and personalization.

Software testing allows assessing whether the product meets the quality criteria with each of these requirements – exactly what is required to maintain a seamless online shopping experience and win over conversion.

In this article, we’ll focus on functional testing of online stores and how to write functional test cases. It is a must-read for everyone who wants to verify that their software actually works.

What is functional testing?

Functional testing is a group of testing types whereby the product gets tested against the functional requirements. Its primary goal is to simulate the way customers will use the system and identify problems – such as missing functionality, UI errors, or integration issues – that could ruin the user experience. Non-functional testing, on the other hand, focuses on different software attributes like usability, performance, and security.

Generally, functional testing may involve particular challenges. First of all, it needs careful planning that would cover all the possible user journeys – even unusual or non-obvious ones. Next, there is always a large number of detailed tests to perform as they should cover a specific user flow in its entirety. Finally, test analysis. It is sometimes required to verify that actions on the frontend have triggered the correct result on the backend – like making sure that new orders reach the backend system when we test an online store.

Functional testing can be done manually or with automated test scripts. Test automation brings lots of benefits, including tests can be run 24/7 without human intervention and they don’t make errors – this means the whole process will be completed in a much shorter time. The QATestLab team of experienced testers and QA automation engineers help business with both approaches and guarantees the maximum quality for their software.

How to write functional test cases for e-commerce software

A test case is a set of preconditions, procedures (inputs or actions), and expected results used to determine whether a system works correctly. Test cases should have the following structure: a brief statement of purpose, description of precondition, actual test case inputs, expected outputs, description of expected postconditions, and execution history (date/person in charge/product version/pass or fail result).

Use our e-commerce software functional testing checklist to ensure the full coverage for the product: