The Functional Testing Checklist for eCommerce Software

The Functional Testing Checklist for eCommerce Software
March 30 15:51 2022 Print This Article

Functional testing is critically important for eCommerce software because user satisfaction depends on its results. As we know, issues in functionality can deter customers from visiting websites and ruin an online business. That’s why it is crucial to conduct this testing extremely carefully and consistently. 

We have prepared the functional testing checklist for eCommerce software that will help QA engineers to do everything in the proper way and avoid missing some points.

 Home Page

  • Header (Logo, My Account, Mini Cart, Wishlist for logged-in users)
  • Footer (Return/Refund Policy, Shipping Policy,  Privacy Policy, Terms of Service, Contact Us Button, Subscription Button, Social Media Links)
  • Navigation Menu
  • Banners and Product Carousel Navigation


  • Search Functionality
  • Add to Cart Button

Product Details Page

  • Add to Cart Button
  • Wishlist Functionality
  • Product Reviews Functionality

Product Listing Page

  • Pagination
  • Sort by Functionality
  • Filter Functionality
  • Add to Cart Button

Shopping Cart

  • Proceed to Checkout Button
  • Product Quantity Change Functionality


  • Shipping Method
  • Order Placement Functionality (PayPal, Credit Card, Google Pay, etc.)
  • Discount Setting
  • Tax Setting
  • Order Success Page
  • Continue Shopping Button
  • Order Status Tracking

Admin Check

  • Email Notifications
  • Content Changing
  • Google Analytics
  • Successful and Failed Transactions
  • Order Refund and Cancellation
  • Fulfilled and Partially Fulfilled Orders

Hope this checklist will help QA engineers and development teams to meet all customer requirements and release a high-quality product.
At QaTestLab, you can get functional testing for any software application, including eCommerce solutions (we have a separate QA Department specializing in eCom). Contact us to learn more!

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Anastasia Kizilo
Anastasia Kizilo

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