How In-house QA Teams Can Work With Outsourced Testing Services
While working with various businesses, I’ve noticed that company managers often rely exclusively on their in-house QA teams. Having internal specialists is undoubtedly valuable but does not negate the need for external support.
By combining the strengths of in-house teams with the expertise of outsourced services, businesses can create a potent blend for efficiency and success.
In this article, I gathered some points based on my prior experience on how QATestLab, as an outsourced vendor, can support and enhance the efforts of your in-house QA team.
Reducing The Operational Expenses
The recruitment of internal QA engineers requires a significant investment of time, human resources, and thoughtful planning. It involves multiple stages, including job analysis, crafting detailed job descriptions, advertising vacancies, screening applications, conducting interviews, and finalizing offers. On the contrary, hiring outsourced QA resources on a demand basis reduces costs associated with salaries, taxes, social benefits, equipment, and software, as well as onboarding, training, and maintaining a full-time in-house team.
With our flexible cooperation approaches, you’re getting a relevant QA Engineer for an exact amount of hours instead. You only pay for the working hours, and there is no need to keep people on the bench when there are no ongoing tasks. Plus, there is no need to invest in constant training, qualification upgrades, and salary raises for the internal team.
In addition, a comprehensive testing approach requires testing on real devices. Purchasing an extensive real device pool for a single project or product is often impractical and unreasonable. A smarter, more budget-friendly alternative is partnering with an outsourced QA vendor with a diverse device arsenal. QATestLab offers access to a pool of 400+ real devices. This allows you to select the hardware needed to align with your target audience’s preferences, ensuring your product is fully compatible with the devices your users rely on. More about testing on physical gadgets and virtual environments you can find in our recent article on this matter.
Support During Peak Loads
QA partners can provide additional resources during peak workloads, such as the launch of new projects, updates, or redesigns, and assist with specific projects when the in-house team may be overloaded. For instance, we work on a demand basis, ensuring you have the support exactly when you need it the most.
Outsourcing teams can start work significantly faster, particularly on projects in active development or those requiring specialized skills and external expertise, since you do not have to cover the recruitment and onboarding processes.
Utilizing Expertise And Experience
Access To High-Level Specialists. Our team has 250+ QA engineers with specific skills and experience that the in-house team may lack. We can be especially useful when the skill set and experience requirements change according to project needs, allowing us to select relevant candidates according to your project.
Modern Tools. Outsourcing companies often have access to the latest testing tools and technologies and keep them updated continuously, and so do we.
Innovative Approaches. You will be able to utilize innovative approaches and technologies that might be inaccessible or too expensive for internal implementation. Companies that use testing as their main activity area constantly monitor the market and update their processes based on new trends. QATestLab also implements various AI tools to automate some processes, reduce testing time, manual efforts, and enhance overall productivity and tangible results.
Professional Consultation. To support your in-house team, our team provides audit and consulting services to advise some recommendations on improving testing processes and implementing new methods and tools. Our audit services may also ensure that the project is ready for test automation, meaning manual testing is properly set up, and may work as a smart combination of both.
Targeted Expertise. If your internal team lacks specific competencies, we can provide specialists with the necessary expertise to cover particular types of testing or address specialized functionality, ensuring all aspects of your project are thoroughly tested.
Implementing Test Automation
Assistance in implementing and setting up automated tests reduces manual work and increases testing efficiency. Automated tests can cover more test cases, including those that are difficult or time-consuming to execute manually. Consistent, thorough testing leads to higher-quality products, fewer defects, greater customer satisfaction and retention, and better company image and profits.
While the initial investment in automation tools and scripting can be high, the long-term savings from reduced labor and faster time-to-market often outweigh the initial costs.
Reducing Administrative Burden
By providing a managed service rather than just QA, our team handles communication, management, control of the testing process, administrative needs (recruitment, HR matters, etc.), and quality, allowing the in-house team to focus on other critical tasks. QATestLab assigns a Project Manager specifically for each project without additional payment.
We also provide detailed daily and weekly reports on the work done, which helps track progress and identify and resolve issues in a timely manner.
Providing An Independent And Unbiased Perspective
External QA engineers offer a fresh perspective and specialized expertise. They identify issues internal teams might overlook due to their familiarity with the product. Their objective approach ensures a more thorough and effective testing process.
Often, when internal developers and testers establish close working relationships, there is a possibility that they may shield each other and not fully disclose mistakes or issues. Without independent oversight, issues may go unreported, ultimately affecting the quality of your product and user satisfaction. In result, it can harm your business when end users start noticing the bugs themselves.
Summing Up
Partnering with an outsourced QA vendor alongside your in-house team offers enhanced testing coverage with diverse devices and specialized expertise, quick scalability to meet project needs, and cost savings by reducing hiring, training, and equipment expenses.
QATestLab can become a reliable partner for the existing in-house QA team. Our services will help you handle peak loads, gain additional expertise, implement new technologies, and improve testing quality. This will enable the company to use its resources more effectively and achieve higher results in product development and testing, as well as blossom into new opportunities for your business growth. You’ll not only overcome current challenges but also unlock innovation and excellence in every aspect of your work.
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